- Editor Rating
- Rated 3.5 stars
- Very Good
- Reviewed by:
- Published on:
- Last modified:
- Price / PackagesEditor: 60%
- SoftwareEditor: 70%
- SpeedEditor: 95%
- ServersEditor: 70%
- ReliabilityEditor: 90%
- Level of PrivacyEditor: 70%
- SupportEditor: 90%
SpyOFF delivers a simple and easily accessible VPN service with a plethora of servers all across the globe. There is no logging of data and the inclusion of a 15-day trial period highlights an added benefit of the service. Speed testing revealed high download and upload speeds in both the United States and Europe.
Table of Contents
- Who are they? Where are they from?
- Price/ Packages
- Software and Connectivity
- Level of Privacy
- Customer Support
Who are they? Where are they from?
After searching their website, we could discern that SpyOFF is a company based in San Marino, Italy.
SpyOFF’s words about their service:
SpyOFF currently offers two pricing plans.
- 1 Month: €9.99
- 12 Months: €83.88 – €6.99 per month
All packages currently promise the features listed below.
- Over 395 VPN servers in 21 countries
- Highspeed VPN
- Multiple Logins
- Zero logging of connections
- OpenVPN, L2TP, PPTP, and IPsec protocols
- 256-bit SSL encryption
- 15-Day FREE Trial Period
- Customer Support
SpyOFF currently offers payment by credit card.
The Ordering Process
SpyOFF offers a quick and simple ordering process involving the input of a valid email address and payment using a credit card. After this is completed, your 15-day free trial will begin and you can start using the SpyOFF client immediately on all supported devices. Your credit card should not be charged until the 15-day free trial period is completed.
Software and Connectivity
SpyOFF currently offers support for Windows, Mac OS X, iOS and Android clients. The clients are all very simple to navigate, allowing for quick connections and instant access to secure internet.
The tested client v1.0.3 is a less than impressively designed desktop application. The client lacks visual quality and seems to lack quality development overall. The interface is not as user-friendly as most other present VPN services.
The ability to quickly change protocols is located on the home page, labeled as ULTRA Secure (OpenVPN), Balanced (L2TP), and Highspeed (PPTP). Within the settings menu, there are further options regarding connectivity, such as the ability to choose a specific server yourself or allow the application to pick for you.
A “Kill Switch” is also located in the settings menu and included with the program, preventing internet connection when the VPN fails or is not connected. This feature aims to keep the user safe and anonymous when connected to the internet, automatically closing applications when connection is lost in order to prevent any leaks of private data.
It is worth mentioning that on our first attempt to connect to any VPN server, we could not do so and would receive an error message. This issue was resolved by restarting the application and logging in for a second time.
Overall, the Windows client of SpyOFF provides numerous connectivity options and server choices. While the interface is not as well-designed as their other platform clients, the VPN performs as expected and never lost connection through testing.
Mac OS Client
The tested client v1.0.3 is a simplistic VPN client that is very indicative of Mac OS. The service did not provide any connectivity issues on macOS Sierra and never experienced any crashes during testing.
The client offers selection between both OpenVPN and L2TP protocols. It also features settings such as Kill Switch and Auto Reconnect, allowing users to maintain internet security in the event of a failure of the VPN connection or client.
The SpyOFF Android application was tested on a Samsung Galaxy S7 running Android 7.0 and provided no connectivity issues, however we did experience software bugginess and glitches throughout. There was no inclusion of a settings menu to configure certain aspects of the application and connectivity options. Despite this, app navigation fluid and the interface is simplistic, a benefit for new users.
The SpyOFF iOS application v1.3 was tested on an iPhone 7 running iOS 10.3.2 and never experienced any connectivity issues through many hours of testing and daily use. The only option available is server selection. The interface is highly simplistic and takes less than a minute to get connected.
SpyOFF offers OpenVPN, L2TP, PPTP, and IPsec protocols. SpyOFF recommends the use of OpenVPN protocol for maximum security while retaining high internet service speeds. This protocol is available in both the Windows and Mac OS clients.
Our standard and most reliable testing methods that we found are by downloading from the nearest and fastest HTTP or FTP link for 60 seconds and measuring the average and max transfer rate. Upload and ping tests are performed by the closest beta.speedtest.net server, the most accurate HTML5 speed test thanks to 3000+ servers worldwide.
The test is performed with a 300 / 30 Mbps wireless connection on the United States’ East Coast. Speed tests conducted without a VPN active are through the server “Duke University” in Durham, NC. Speed tests with SpyOFF active are conducted through the server “Atlanta-United States” and “Amsterdam- Netherlands” on the OpenVPN protocol. Keep in mind that the max upload speed is only 30Mbps, meaning the VPN could potentially be faster than projected, depending on internet bandwidth.
Download link used: http://mirror.math.princeton.edu/pub/ubuntu-iso/yakkety/ubuntu-16.10-desktop-amd64.iso
Results without VPN
- Server Duke University
- Ping 22ms
- Average Upload 23 Mbit/s
- Average Download 352 Mbit/s
- Max Download 354 Mbit/s
Results with SpyOFF
- Server Atlanta- United States (atl-a02.spyoff.com)
- Ping 65ms
- Average Upload 21 Mbit/s
- Average Download 320 Mbit/s
- Max Download 332 Mbit/s
Results with SpyOFF
- Server Amsterdam- Netherlands (ams-a01.spyoff.com)
- Ping 48ms
- Average upload 24 Mbit/s
- Average download 277 Mbit/s
- Maximum download 298 Mbit/s
SpyOFF faired very well in the speed test, only slightly lowering both upload and download speeds when connected. When using the OpenVPN protocol, fast internet speeds are normally expected and SpyOFF did not fail to deliver on this promise.
SpyOFF currently offers over 300 server options in 21 countries. Included in this multitude of options are servers owned by IPVanish, meaning that SpyOFF purchases these servers from them for use. This should lead to higher server reliability and speed in some instances, as IPVanish has the fastest tier 1 network in the world.
Check out our review on IPVanish to compare them as you get more bang for your buck.
All connections made on SpyOFF seem to be quick, reliable, and stable. After many hours of testing and daily use across all clients, we never experienced a dropped connection. SpyOFF delivers a simple interface coupled with seemingly excellent servers.
Server load lists within the SpyOFF clients reveal that most servers are generally 50%-75% full at most times. Due to the plethora of servers offered all across the globe, there should never be an issue in finding a reliable and nearby server.
Level of Privacy
SpyOFF offers a “no logging” policy with their service. This means that they will never store user IP addresses, website and browsing data, or client information (other than what is required for payment due to legal regulations). The service scrambles internet data as well, meaning that hackers, government agencies, and internet service providers will only receive an incoherent stream of letters, numbers, and symbols.
IPv6, DNS and WebRTC IP Leak Test
We tested for IP leaks at https://ipleak.net. SpyOFF did not leak our IP through WebRTC and IPv6. Unfortunately, it leaked the DNS address of our ISP. You can manually follow a few steps to prevent the DNS leaking in Windows.
SpyOFF offers a FAQ page, a troubleshooter, and the ability to send them a message for support options on their website.
We sent them an email message asking for support and received a friendly reply only a few hours later.
- Consistently high network speeds
- Number of servers
- No logging of data
- User interface on Windows
- Leaked DNS IP
- Android client is buggy
Summary: SpyOFF delivers a simple and easily accessible VPN service with a plethora of servers all across the globe. There is no logging of data and the inclusion of a 15-day trial period highlights an added benefit of the service. Speed testing revealed high download and upload speeds in both the United States and Europe.